Aymudo product
Gönderi, yorum, mesaj ve satış aynı müşteri hikâyesinde kalır.
A connected Aymudo capability designed to work with the rest of your business.Every channel · one workspace
The place customers write can change. The team workspace does not.
Mailbox brings email accounts together. Conversations unifies support requests, incoming email, social messages and system notifications with customer context.Every email account
Manage sales, support, information and branch inboxes without moving between separate accounts.
System support messages
Requests opened on the site arrive in the same conversation list and can be owned by the right team.
Social messages
Follow messages and comments from authorised social accounts as part of the customer conversation.
Events and notifications
See important order, booking and operational events inside the correct conversation context.
Conversations
An inbox organised around customers, not channels.
When the same customer emails and opens a support request, the team does not meet two strangers. History, related orders or bookings and internal notes remain together.Could we move my appointment to another time?
AWAITING REPLYCould you share pricing for a bulk order?
SALESIs this product available in another colour?
ASSIGNEDPayment approved. Preparation can begin.
OPERATIONSTeam workflow
More than replying: own, hand over, resolve and remember.
Assign the right owner
Send a conversation to the relevant person, department or branch so responsibility stays clear.
Keep status visible
Track awaiting reply, in progress and resolved conversations with shared states.
Separate internal notes
Pass context with notes customers cannot see and preserve information during a handover.
Keep customer history
Read the message together with the customer, order, booking and earlier conversations.
A connected system
One flow from signal to result.
- 01Configure the operation↓
- 02Connect people and data↓
- 03Run the live workflow↓
- 04Measure and improve✓
From conversation to context
Messages, comments and internal notes share one history.
Communication stays with the customer, order, booking or sales context.Shared inbox
Authorised channels collect conversations in one durable list.
CONNECTEDTeam assignment
Conversations move between staff without losing replies or notes.
CONNECTEDMessage to action
A request can become a booking, order, task or follow-up.
CONNECTEDBusiness outcome
Not another feature. A working operation.
Start where you need